[{"data":1,"prerenderedAt":66},["ShallowReactive",2],{"q-nurse-115-1-fundamental-nursing-045":3},{"subject":4,"subjectSlug":5,"subjectFullName":6,"question":7,"related":36,"lastmod":65},"基本護理學與護理行政","fundamental-nursing","基本護理學(包括護理原理、護理技術)與護理行政",{"id":8,"webId":9,"year":10,"session":11,"subject":4,"number":12,"stem":13,"options":14,"answer":19,"answerNote":20,"images":21,"explanation":22,"explanationDeep":23,"topics":24,"freq":27},"nurse-115-1-基本護理學與護理行政-045","nurse-115-1-fundamental-nursing-045",115,1,45,"有關良好溝通管道之要件，下列何者錯誤？",{"A":15,"B":16,"C":17,"D":18},"要傳達的訊息是即時的","要傳達的訊息是必須的","組織成員容易取得訊息","訊息是直接且正式傳達","A",null,[],"本題考點在良好溝通管道的要件。護理行政教材列舉的管道要件著眼於管道本身如何設置:承載的訊息是必須的、組織成員容易取得與使用、傳達路徑直接且正式、管道常設而持續暢通。「即時」描述的是某一則訊息何時送達,並未列在管道要件之中,且一味追求快速,常導致繞過正式管道改以口耳相傳,反而使訊息失真與責任不明,故 A 為錯誤選項。B 正確,只讓必要訊息進入管道,可避免資訊超載淹沒重要訊息。C 正確,取得困難的管道形同虛設。D 正確,直接而正式可縮短傳遞層級、降低扭曲並明確責任歸屬。此題屬教材列舉型,判斷依據在該清單而非邏輯推演,作答時以是否出現在列舉項中為準。","組織溝通的經典原則可對照記憶:管道應為正式且明確,使成員知道該找誰;應為最短路徑,減少中介層以降低扭曲;應持續存在,不因人員異動而中斷;應為全體成員所知並可及;訊息應具必要性與正確性。溝通障礙常見來源分三層:傳送者(表達不清、選錯管道)、管道(層級過多、噪音、時機不當)、接收者(選擇性聽取、防衛、先入偏見)。護理實務上常用的正式管道包含交班紀錄、護理紀錄、會議與書面公告;非正式管道(葡萄藤式)速度快但正確性低,可作為士氣與訊息落差的偵測線索,不宜作為政策傳達主管道。可延伸複習:向上、向下、平行與斜向溝通的功能差異、SBAR 交班架構、回饋在溝通迴路中的角色。",[25,28,30,32,34],{"term":26,"count":27},"資訊超載",2,{"term":29,"count":27},"溝通障礙",{"term":31,"count":11},"良好溝通管道要件",{"term":33,"count":11},"正式與非正式溝通管道",{"term":35,"count":11},"訊息可及性",[37,41,46,50,55,60],{"webId":38,"stem":39,"number":40,"year":10,"session":11},"nurse-115-1-fundamental-nursing-046","國際護理協會（International Council of Nurses, ICN）推動正向執業環境（Positive Practice Environment, PPE），符合正向執業環境的特性包括那些？①高薪資低工時           ②優渥的退休方案   ③足夠的人力和設備   ④有安全保障的工作環境   ⑤進修升等的機會   ⑥員工激勵措施 ⑦創新的招募留任措施   ⑧優秀的專業形象",46,{"webId":42,"stem":43,"number":44,"year":45,"session":11},"nurse-106-1-fundamental-nursing-042","當血壓為 146\u002F82 mmHg 時，平均動脈壓為多少？",42,106,{"webId":47,"stem":48,"number":49,"year":45,"session":27},"nurse-106-2-fundamental-nursing-056","承上題，此階段護理師給予病人的生理照護措施，下列何者錯誤？",56,{"webId":51,"stem":52,"number":53,"year":54,"session":11},"nurse-108-1-fundamental-nursing-014","有關核對及執行醫囑的注意事項，下列何者錯誤？",14,108,{"webId":56,"stem":57,"number":58,"year":59,"session":11},"nurse-109-1-fundamental-nursing-058","麥克葛羅格（McGregor）提出他對人性在管理上的假設，主張人性是樂觀進取的、樂於工作，能自動自發及自我實現，此為何種理論？",58,109,{"webId":61,"stem":62,"number":63,"year":64,"session":27},"nurse-110-2-fundamental-nursing-012","當執行遺體護理時，家屬表示希望為病人進行佛教助唸儀式，護理人員如何處置最為適當？",12,110,"2026-08-06",1787299088450]